Oz2Win Casino: Privacy Policy

At Oz2Win Casino, your privacy is one of our top priorities. We are committed to handling your personal information responsibly, transparently, and in accordance with data protection laws. This Privacy Policy outlines how we collect, use, share, and protect your data. By using our services, you confirm that you agree with the practices described below.

Data Processing and Legal Compliance

Oz2Win is operated by Mirage Interactive N.V., a company incorporated under the laws of Curaçao, with registration number 151293 and registered address at Abraham Mendez Chumaceiro Boulevard 50, Curaçao. Mirage Interactive N.V. is licensed and regulated by Antillephone N.V. (license number 8048/JAZ2022-005).

Personal data is processed to enable access to Oz2Win’s games and services, fulfill legal obligations (including anti-money laundering laws), and maintain platform security. Continued use of our services indicates your acceptance of this Privacy Policy, including any updates.

Information We Collect

To operate effectively and provide a secure gaming environment, we collect the following types of information:

Account and Identity Data: Name, email address, date of birth, physical address, and identity documents provided during registration or account verification.
Communication Logs: Records of interactions via email, live chat, or other support channels.
Financial and Usage Data: Details of deposits, withdrawals, betting history, bonuses used, and general platform activity.
Verification Documents: Additional documentation such as utility bills or bank statements, requested for compliance with Know Your Customer (KYC) and anti-money laundering (AML) obligations.

This information helps us deliver a smooth, secure experience and ensures we meet the highest regulatory standards.

How We Use Your Information

Your personal data may be used for the following purposes:

Creating and managing your player account.
Processing financial transactions and bet placements.
Carrying out identity checks and fraud prevention.
Fulfilling legal and regulatory duties.
Communicating with you about your account or support issues.
Sending promotional content (with your consent).
Improving our services through analysis and research.

We do not collect more information than necessary, and we never use your data for purposes that are incompatible with those outlined here.

Marketing and Promotions

If you opt in, we may contact you with promotional offers, updates, or special campaigns related to Oz2Win Casino. You can withdraw your consent at any time through your account settings or by contacting customer support. Opting out will not affect your ability to use the core services of the casino.

We do not sell, rent, or trade your personal information. However, we may share it under the following circumstances:

Within Our Corporate Group: For service management, compliance, and support.
With Trusted Partners: Such as payment providers, identity verification services, or fraud prevention tools.
When Required by Law: With government agencies, regulatory bodies, or law enforcement, as needed.

All third parties are contractually bound to uphold strict data confidentiality and security standards.

Data Security and Retention

Oz2Win uses advanced encryption protocols, secure servers, and strict access controls to protect your personal data from unauthorized access, alteration, or loss. Your information is retained only as long as required by applicable laws, including a minimum of five years following account closure to meet AML and financial audit requirements.

Cookies and Tracking Technologies

We use cookies and related tracking tools to optimize site performance, improve user experience, and support marketing efforts. These tools may collect anonymous technical data about how you interact with our website. You can manage your cookie preferences via your browser settings, though some features may be affected if cookies are disabled.

Your Rights

As a user, you have the right to:

Access your personal data.
Correct or update inaccurate information.
Request the deletion of data no longer necessary.
Object to data processing for marketing purposes.
Withdraw your consent at any time.

To exercise these rights or raise any concerns, you may lodge a complaint with your local data protection authority, in line with GDPR or applicable regional laws.